Privacy Policy
Effective date: October 4, 2026
Warm List Co. is a sole proprietorship owned and operated by Marcus Livingston in Fort Worth, Texas ("Warm List Co.", "we", "us"). This policy explains how we collect, use, and protect information when you visit warmlistco.com, chat with our AI assistant Isla, or communicate with us by phone, text message, or email.
Information we collect
- Contact details you give us, such as your name, business name, email address, and phone number.
- Messages you send through our website chat, text messages, email, or phone calls.
- Appointment details when you book a discovery call.
- Basic website usage information, such as browser type and pages visited.
- For clients, customer lists and campaign information you provide under a signed agreement.
How we use information
- To answer your questions, schedule calls, and provide our services.
- To send appointment reminders, service updates, and responses you request.
- To send marketing messages only when you have given consent, with an easy way to opt out.
- To keep records, improve our service, and meet legal obligations.
Text messaging and mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared only with service providers that help us deliver messages and operate our business (for example, our CRM and messaging platform), and only for that purpose.
How we share information
We do not sell, rent, or trade your personal information. We share information only with service providers who help us run our business (such as our CRM, messaging, scheduling, and payment providers), when required by law, or to protect our rights. Client customer lists are used only for that client's approved campaigns and are never sold or repurposed.
AI assistant
Our website chat is answered by Isla, an AI assistant. Chat messages are stored in our CRM so our team can follow up. Please don't share passwords, payment card numbers, or other sensitive information in chat.
Your choices
- Reply STOP to any text message to stop receiving texts. Reply HELP for help.
- Use the unsubscribe link in any marketing email.
- Email us to request access to, correction of, or deletion of your information.
Security and retention
We use reasonable safeguards to protect information and keep it only as long as needed for the purposes above or as required by law.
Changes
We may update this policy and will post the new version on this page with a new effective date.
Contact us
Questions about this policy? Email warmlistco@gmail.com or write to Warm List Co., 7514 Palmetto Dr, Fort Worth, TX 76133.
Warm List Co. · 7514 Palmetto Dr, Fort Worth, TX 76133 · warmlistco@gmail.com · Privacy Policy · SMS Terms